IRS still uses tech from JFK era, claims whistleblower revealing the four shameful ways the agency wastes taxpayer money

An insider who has worked at the IRS for the more than a decade has revealed the shameful reasons for its poor customer service.
Read more: https://www.dailymail.co.uk/yourmoney/taxes/article-13688929/IRS-worker-reveals-reasons-call-hold-tax-delays.html?ns_mchannel=rss&ns_campaign=1490&ito=1490

IRS worker reveals the real reasons why your call is kept on hold

An insider who has worked at the IRS for the more than a decade has revealed the shameful reasons for its poor customer service.